Question 1. What is a Renewed device ? Answer. A Renewed device is a preowned device that has been professionally inspected, tested and restored to full working condition. Question 2. Are Renewed devices Reliable? Answer. For sure. Every device we sell goes through strict quality checks, hardware and software testing and proper cleaning before being listed for sale. We ensure each device we sell meets high performance and reliability standards. Question 3. What is the difference between Renewed and used Device ? Answer. Used device is sold as it is by the owner without inspection or testing. A Renewed device is carefully inspected, tested, Cleaned and Certified for resale with warranty coverage of 90 days Question 4. Are the batteries new? Answer. Batteries are tested to ensure good health and reliable performance, though they may not be brand new. If a battery’s performance is below the standard level, it is replaced before the sale. Question 5. What payment methods available here? Answer. We accept major credit and debit cards. Question 6. Is my payment information safe here? Answer. Yes, all transactions here are processed through secure, encrypted payment gateways to ensure your data is fully protected. Question 7. How long will it take to receive the laptop? Answer. Orders are usually processed within 1-2 business days and delivered within 3-7 business days depending on your location. Question 8. Do you offer a warranty? Answer. Yes, all our renewed devices come with a standard 90 days warranty, covering hardware defects ( no accidental damage ). Extended warranties are also available. Question 9. What is your return policy? Answer. You can return your device within 30 days of delivery for a full refund if you are not satisfied. The product must be in the same condition with all accessories included